Creating an Order of Service with Funeral Hymn Sheets

Can I contact you if I get stuck?

Our staff are on hand to help promptly and sympathetically. You can phone 0141 352 6800 from 9am – 5.30pm Monday to Friday, excluding bank holidays, or email info@funeralhymnsheets.co.uk

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How do I upload an image?

To upload:

  1. Click on the Upload Tab and press the Upload Your Artwork button.
  2. Click Browse to search your file system for your image.
  3. Select the image from your file system and click Open.
  4. Click and Drag the image into the required box.

How do I make sure my image quality will be ok?

If you are uploading a photograph, illustration or other image please try and use the highest quality you can. For example, this might be the quality that comes from your digital camera. The higher the resolution of your image, the longer it will take to upload, but the better the result on the final printed job. We will let you know if your image is too low resolution before printing.

Can I send you photos to scan?

You can post us photographs, or come in if you are in the Glasgow area. We can scan and email you the digital file to allow you to upload into your chosen template. We will post the original photo(s) back to you along with your order.

Can I save my document and return to it later?

Yes, when you want to save you can use the Save for Later button at the top right of the template editor. You will then be prompted to create an account. When you want to return to your design you can log into your account and access the items saved for later.

How do I know my order has been placed?

You will receive a confirmation email when you have completed the order. This will give you a reference number that you can quote if contacting us.

Do you supply outside the UK?

At this time we are unable to guarantee timed deliveries out-with the UK. We offer the option to create and download our 4-page templates as a PDF to print at home or locally for £29.

How quickly will my funeral stationery be delivered?

We are able to guarantee, in normal circumstances, next working day delivery for orders received by noon Monday to Friday (excluding Weekends and bank holidays). Special delivery (including Saturday delivery) or uplift arrangements can also be made. When your job has been packed and given to our couriers, a confirmation email will be sent to you informing you that your order has been dispatched.

Due to the ongoing pandemic we are currently able to guarantee delivery within two working days.

Do you deliver to the Highlands and Islands, the Channel Islands, etc.?

We are happy to deliver to all parts of the UK, however delivery to some more remote areas may not be guaranteed for next day. Deliveries to Highlands and Islands AB31-35, AB41-54, AB36-38, AB55-56, FK17-21, G83, GY9, HS1-9, IM (ALL), IV (ALL), KA27, KA28, KW0-14, KW15-17, PA20-78, PH15-18, PH19-29, PH32-33, PH45-48, PH30-31, PH34-44, PH49-99, ZE (ALL), can take two to four working days. Please view the available service before ordering.

What happens if I am not available to receive my delivery?

They will try and leave your parcel with a neighbour, you can also update your preference to leave in a safe place, change delivery address or collect your parcel from the depot.

How do I receive my download only template?

If you create the template online then you will be able to instantly download the print ready PDF after you complete the PayPal steps. If our staff create the Order of Service for you, then after you have approved the proof we will email you the print ready PDF.

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